If you decide that you no longer want the item, and want to be removed from the backorder list (cancel order) email us at Depending on your Bank it could take up to 7 business days for the money to be back in your account. We will ship the product once it becomes available. In order to put you on the back order list, we have to process your funds. Depending on your Bank it can take 7 business days for the money to be back in your account. Refunds will only be issued to the original credit card that you use when placing your order. You will be refunded the purchase price of the product, excluding all shipping charges (if we have to arrange the return freight) and a 20% re-stocking fee (20% of the purchase price). You can return a product 30 days after the initial purchase. Please get in touch at your order has shipped, we will take it back (the customer has to pay shipping costs) if the product is unused, in original packaging, and in good condition. You can cancel your order without any additional costs if your order hasn't been shipped. If your item(s) do arrive damaged, please send photos to we will process an insurance claim on your behalf. Please note all damage, defective, and incorrect issues must be reported within 5 days from the date of delivery or we will be unable to replace or otherwise warranty the order In the event there is damage do not refuse the package, instead please contact us immediately so we may process a damage claim with the manufacturer. Please inspect the packaging of your item(s) when they arrive. If we have made an error while fulfilling your order, please call or e-mail us immediately and we will do everything possible to correct the situation. Your satisfaction is important to Hunting Giant. There are additional costs for white Glove Delivery. Delivery is by appointment. White Glove Delivery - White-glove service includes unpacking, removal/disposal of packing materials and transporting your order. Standard Delivery - Delivery to the first enclosed area (door entrance, garage, covered awning, etc).Moving and assembly from that point will be your responsibility. You will be responsible for moving and assembling products yourself. We appreciate your patience regarding this matter.Ĭurb side Shipping - Delivered to your curb, most of the time by the mailbox. Fell free to reach out to us if you have any questions. It can be pushed back due to manufacturing delays and material shortages, as we all feel effects of the COVID situation. Please Note - Pre orders can be up to 90 days for the delivery. Get in touch at check status of your order. That is why some can take up to 3 weeks for delivery. Some products are custom made (made to order) and could take up to 8 weeks for delivery. If you do not receive tracking information from us, feel free to follow up with us at In order to bring you the best products we source them from all over the world. We will send you tracking information of your order leaving the warehouse to the e-mail address you provided when checking out. Some products could take longer depending on the brand. Standard delivery is 3-10 business days from the date of your order. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. If you happy with backorder we will process the charges. If your order is unavailable or discontinued, we will release the pre-authorized funds and they should be available for you in 1-3 business days depending on your bank. If your item is on backorder or unavailable, we will reach out to you via e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Also we are unable to ship to PO Boxes or APO addresses at this time.Īs soon as you place your order, you will receive an order confirmation e-mail. We currently ship only to the contiguous U.S.
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